We Are

Elite Resolutions

Responsible Public Adjusters

We work and live by our company’s core values: family first, loyalty, dependability, and seamless execution. We eat, live, and breathe what we do and bring enthusiasm to work seven days a week while serving Florida and Texas – the people of the Sunshine and the Lone Star State in need of expert support. 

Big enough to make an impact, small enough to feel like family. We stand for each other, care for each other, and go above and beyond to take care of our own – including our clients. 

With decades of combined experience in the industry under a single roof, our public adjusters have what it takes to work tirelessly on your behalf and settle for what you deserve – fast. We take care of your claim as if it’s our own.

How It All Started

Everyone has a story to tell.

Our story began 14 years ago with an idea and a vision. Today, it’s a journey worth being a part of.

After 12 years of gathering invaluable experience and making life-long relationships, a dream of a commercial claims advocate that started at a small boutique firm with a tiny office in Key Biscayne evolved into Elite Resolutions, Inc – one of the most reputable Public Adjuster Firms in Florida and Texas. 

”The Elite Difference”

of our proven claim process is a true differentiator.

After having handled thousands of claims, Vince Perri, the founder of Elite Resolutions, began to realize a particular pattern to the life of these claims.

After diligently working on it for the last 14 years of his insurance claims career, Vince put together the unique Elite Claims Process, which has helped him and his team successfully resolve hundreds of claims, no matter how complex. It’s the “secret ingredient” to a one-of-a-kind method that helped countless people receive the money they deserve and get back on their feet after being struck by one of life’s uncertainties in no time.

Meet Our Team of Public Adjusters

At Elite Resolutions, we like to think of ourselves as superheroes for those who have suffered property damage but without the masks and capes. We strive to hire only the best and brightest to ensure our team is prepared to tackle any challenges. Rest assured, when it comes to getting fair compensation for your insurance claims, you can count on our team of skilled public adjusters ready to swing into action, lift the weight off your shoulders and fight for your rights – with a smile.

They have been spot-checking, scrupulous, and hardworking throughout the years. We like to think they’ve seen it all, but they never cease to amaze us! No matter what challenges you face, our friendly staff has got your back – their in-depth knowledge and experience are second to none, making them the ideal partner for your claims process. Put simply; there’s no such thing as a hopeless property insurance claim with our team in your corner!

Ready to meet the brilliant minds behind Elite Resolutions?

Vince Perri
Vince Perri
Kevin Estevez
Gina Winston-Cruz

Lead Desk Adjuster

Jim McBarron

Public Insurance Adjuster

Tyson Forbes

Public Insurance Adjuster

Adrian Diaz

Public Insurance Adjuster

John Hornbuckle

Public Insurance Adjuster

Dalton Judd

Public Insurance Adjuster

Marshall Manchac

Public Insurance Adjuster

Brett Augenstein

Lead Inspector

Heather Augenstein

Public Insurance Adjuster

Kelsey Sullivan

Administrative Assistant

Angie Quintero
Claims Coordinator
Sandra Perdomo
Administrative Manager
Tammy Guidry
Claims Coordinator

Loyalty and Family First

We believe unity is strength, as combined effort counts for success and many minds spring many ideas. We believe that the people behind a company are as important as the company itself.

A team of professional and dedicated employees is at the heart of Elite Resolutions – they’re what makes it tick. We uplift each other, inspire each other and achieve great things together. We believe that treating people fairly, communicating openly, and going above and beyond for our employees and customers will enable us to meet or exceed their expectations every time. 

This focus on quality, integrity, and trustworthiness has enabled us to build a solid reputation in the industry as well as cultivate long-term relationships with both current and potential clients.

After all, great teams build what can weather storms.


Ability is important in our quest for success, but dependability is crucial. It’s often the missing piece of the claims process puzzle, as an unreliable person is nobody’s friend. We believe reliability is the pillar of trust, and trust is the backbone of any partnership. 

We don’t make promises we can’t keep – we take the time to listen to your concerns, provide guidance, explore all available options and go the extra mile to fight for the fair settlement you deserve and maximize it under your insurance policy coverage.

We believe in upholding the highest ethical standards and doing what is right for our clients. We take pride in providing superior customer support and meeting all our commitments with professionalism.

Seamless and Swift Execution

A vision and strategy aren’t enough. Ideas are a commodity – the long-term key to success is execution, so excellence sees you into tomorrow. It’s what motivates us on a day-to-day basis.

 Execution is the ability to mesh strategy with reality, align people with goals, and achieve the promised results. And it’s precisely what we provide our clients.

At Elite Resolutions, we value excellence and a commitment to continuous improvement.  We strive for efficiency in all areas of our operations, from initial contact with clients through negotiations with insurance companies and beyond.

Contact Us

The clock is ticking – put your most prized possession and your life back to normal in no time.

Get in touch with us today!

How to File a Claim? Leave It to Us!
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